It’s Lenny – April Fools!

It’s Lenny – April Fools!

In anticipation or April 1st, we’d like to introduce you to the newest member of the Outside Open team: Say hello to Lenny! Like everyone we get a lot of unsolicited sales calls. Some of the callers have been incredibly persistent so we thought we’d have a little fun with them. A couple of years ago we created the Rickroll line, an extension in our office that plays the Rick Astley hit Never Gonna GIve You Up. When a telemarketer called, we’d transfer them to the Rickroll extension. That was good fun but few were deterred by Mr Astley’s dulcet tones. (You can reach our Rickroll hotline at (805) 364-4511) Lenny is an automated bot – a set of recordings of what sound like an older antipodean gentlemen responding to random questions While searching for some fun to be had with phone systems, we came across Lenny. Lenny is an automated bot – a set of recordings of what sound like an older antipodean gentlemen responding to random questions. The bot starts out with a friendly greeting and then whenever there is a silence, a new question or comment is played – simulating a wonderfully obtuse conversation. He rambles on about his family, home, and finances, doing his best to never answer a question directly and to keep the caller on the line. All are welcome to send telemarketer calls to Lenny, there’s even a subreddit devoted to recordings made by others. Transfer your own April Fools victim to Lenny at (805) 765-1985 Using our Asterisk phone system we created a new extension that forwards to the Lenny hotline. All calls sent through this extension are played a brief announcement that...
pfSense 2.3 port settings for Asterisk FreePBX

pfSense 2.3 port settings for Asterisk FreePBX

Getting Asterisk VOIP systems set up and working behind a pfSense firewall has become routine as pfSense grows in popularity and as our clients switch from legacy phone systems to Voice over IP systems. The following setup instructions for opening firewall ports to allow SIP traffic through pfSense has been tested, and works, for Avaya, FreePBX and Asterisk VOIP systems. The process of opening the SIP and RTP ports is needed both to connect to the SIP trunk provider and to get audio working in both directions once connected. If you have audio only in one direction, take a look at the RTP port settings shown below. Option A: pfSense in an environment where you have multiple public IPs and with one IP assigned to your Asterisk / FreePBX or Avaya system. Option B: Port forwarding on pfSense for single IP system like you would have on a home Internet connection. Option A – using a dedicated static IP: Add Virtual IP Add 1:1 NAT for the Virtual IP Firewall rules to open SIP ports thru the pfSense Firewall rules to open RTP ports thru the pfSense 1. Add a Virtual IP Click on Firewall -> Virtual IPs Select IP Alias Add the extra static IP address assigned by your ISP Add a meaningful description 2. Add 1:1 NAT for the Asterisk Virtual IP Click on Firewall -> NAT -> 1:1 Add the VOIP server’s public IP under External subnet IP Internal IP is the Single Host with the private IP or your Asterisk or Avaya VOIP server Provide a good description and click Save 3. Firewall rules to open SIP ports through the pfSense Open SIP ports thru pfSense to the Asterisk server Click Firewall -> Rules...